Australian Passport:

If you're having trouble verifying your details please check the following:

  • Given name(s), including middle name(s), as printed on your passport.

  • Family name, as printed on your passport.

  • Passport number: appears under 'Document Np.' on your passport. It has either one or two alpha characters followed by seven numeric characters.

  • Date of birth should be entered as DD/MM/YYYY

  • Please make sure your passport is not expired

If you still need help, please reach out to us at hello@support.com.


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